We’ll ask the lending company to describe the good reasoned explanations why they believe the consumer accounts for the mortgage.
We’ll also ask the financial institution to provide us:
- a duplicate for the application for the loan papers (including any ID papers supplied)
- a duplicate of the research and consumer records
- information on any technical information such whilst the ip from where the applying had been made, if it had been made online
- information on their customer ID processes
We’ll ask the lender to offer us:
- an review path showing the deals under consideration
- statements for the period at issue
- the customer’s target history
- the card and history that is PIN in which a card ended up being utilized)
- Details of the customer reporting the card as stolen or lost( in which a card had been used)
- the online/mobile banking protection credential issue history
- the banking access history that is online/mobile
- A copy of their investigation and customer records